FAQs

Frequently Asked Questions

How long before I get my suit?

Approximately 4-6 weeks on standard delivery. We do offer an express delivery service upon request. Please contact us for more details, as we judge these on a case-by-case basis.

How can Lupo Bianco offer such affordable prices?

Lupo Bianco Custom Tailoring’s base costs and expenses are comparable to other firms in the industry with one main difference – we operate with a lower profit margin. We would rather set a price that the consumer is comfortable with paying, rather than a price that solely tries to maximise profits, as we firmly believe that style should always be accessible to every individual.

Furthermore, we operate with an in-house tailor directly, cutting away all middle-ground expenses.

Where are the suits made?

Our suits are made in Shanghai, China, by master tailors with over 35 years of experience under their belt.

Shanghai is historically renowned for its suitmaking craftsmanship across the world.

We have our own quality control team that work closely with our in-house tailors, ensuring exceptional quality every time.

Do I need to get re-measured every time I order?

Absolutely not. We keep a record of all your measurements such that the next time you want a suit, it can be ordered as soon as you pick your design and fabric. Of course if you feel a remeasure is necessary, we will be more than happy to arrange that for you.

How can I order my custom tailored suit?

This Link here should solve all your problems. Or if you’d like to talk to us, you can reach us via (+61) 0451 866 401, or support@lupobiancosuits.com.au and we can help walk you through the process. We hope to hear from you soon.

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What makes Lupo Bianco different from local tailors?

There are three main qualities that makes Lupo Bianco unique.

  1. Custom made – we make suits that are uniquely yours.
  2. To your door – Our tailors come to wherever you are, whenever you want us to, completely free of charge.
  3. The best and most affordable in the business – we can say with confidence that our custom made suits are of the highest quality and the most affordable nationwide.

If I know my measurements already, do I need to be measured by one of your tailors?

Absolutely not. Anyone can take the measurements – all you need to do is follow our step-by-step instructions. If you don’t trust your friend or yourself, you do have the option of printing off our measurement instructions to take to your local tailo

What if it doesn't fit me well?

Don’t worry, that’s on us. Lupo Bianco offers free alterations in case of any unforeseen errors, or you’re simply not happy with the suit. Simply contact us, and we will arrange for one of our expert tailors to come to you and offer you their assistance with your suit.

Alternatively, Lupo Bianco can reimburse you for any third-party alteration costs for up to $50.

Will there be any hidden/additional costs involved such as shipping ETC?

No. Lupo Bianco will always be completely transparent and upfront with you about our prices.

Does Lupo Bianco offer any group booking discounts?

We sure do! Please call us to find out more, we handle large orders like this on a case by case basis, to make sure we get the best deal for you.

Where do you guys operate?

We currently operate in Sydney!

Are there any loyalty programs?

Of course! Sign up to our newsletter for our exclusive deals. Currently we’re offering a free shirt (valued at $99) on your second suit purchase!

For every fifth suit purchased, we’ll throw in a free shirt. Every tenth suit, we’ll throw in either a free waistcoat, trouser or shirt, PLUS, 15% off your next order.